Trustpilot Company and Reviews Data API

Name: Trustpilot Company, Company Reviews, and Consumer Data
Creator: OpenWeb Ninja

Fast and reliable business reviews, ratings, customer feedback and more from Trustpilot in real-time.

Free tier, no credit card
Structured JSON
Real-time results

Also available on RapidAPI

 Company Details
{
  "company_id": "5dc962f10fdaf000012b2f08",
  "name": "Gossby",
  "domain": "gossby.com",
  "review_count": 35903,
  "trust_score": 4.5,
  "rating": 4.5,
  "categories": [
    {
      "id": "gift_shop",
      "name": "Gift Shop"
    },
    {
      "id": "clothing_store",
      "name": "Clothing Store"
    },
    …
  ],
  "phone": "(585) 366 8846",
  "email": "support@gossby.com",
  "logo": "https://s3-eu-west-1.amazonaws.com/tpd/logos/5dc962f10fdaf000012b2f08…",
  "website": "https://gossby.com",
  "address": "6901 Riverport Dr",
  "city": "Louisville",
  "country": "US",
  "about_company": "At Gossby, we strive for meeting your specific requirements for beaut…",
  "is_closed": false,
  "is_temporarily_closed": false,
  "is_claimed": true,
  "is_verified": false,
  "is_verified_by_google": true,
  "is_verified_payment_method": false,
  "is_verified_user": true,
  "is_paid": false,
  "is_asking_for_reviews": false,
  "average_days_to_reply": 0.19,
  "negative_review_count": 134,
  "negative_review_count_with_reply": 134,
  "reply_to_negative_review_percent": 100
}
All data samples 

Data samples

What the Trustpilot Company and Reviews Data API returns

Real responses for each kind of object the API provides. Pick an object type to inspect its fields.

Company Details · JSON

{
  "company_id": "5dc962f10fdaf000012b2f08",
  "name": "Gossby",
  "domain": "gossby.com",
  "review_count": 35903,
  "trust_score": 4.5,
  "rating": 4.5,
  "categories": [
    {
      "id": "gift_shop",
      "name": "Gift Shop"
    },
    {
      "id": "clothing_store",
      "name": "Clothing Store"
    },
    {
      "id": "hobby_store",
      "name": "Hobby Store"
    }
  ],
  "phone": "(585) 366 8846",
  "email": "support@gossby.com",
  "logo": "https://s3-eu-west-1.amazonaws.com/tpd/logos/5dc962f10fdaf000012b2f08/0x0.png",
  "website": "https://gossby.com",
  "address": "6901 Riverport Dr",
  "city": "Louisville",
  "country": "US",
  "about_company": "At Gossby, we strive for meeting your specific requirements for beautifully-designed and unique personalized products, including mugs and canvas. Open the door to the world of custom-made products with a diverse number of topics updated regularly - family, best friends, animals/pets, sisters, and so much more!\nWe provide personalized mugs and canvas with a wide variety of custom-made choices, from hairstyles, clothes, skin colors, quotes, and many more. Various topics to choose from: family mugs, best friends mugs, sisters mugs, animals mugs, etc.",
  "is_closed": false,
  "is_temporarily_closed": false,
  "is_claimed": true,
  "is_verified": false,
  "is_verified_by_google": true,
  "is_verified_payment_method": false,
  "is_verified_user": true,
  "is_paid": false,
  "is_asking_for_reviews": false,
  "average_days_to_reply": 0.19,
  "negative_review_count": 134,
  "negative_review_count_with_reply": 134,
  "reply_to_negative_review_percent": 100
}

Company Reviews · JSON

{
  "reviews": [
    {
      "review_id": "6762e32c3bafe0730ae05b9a",
      "review_title": "Pleasantly surprised ",
      "review_text": "I have been very pleasantly surprised with this company. I am leery of buying stuff on Facebook, but this company has surpassed my expectations. The puzzles are great quality and when I accidentally sent a puzzle to the wrong address, I messaged and they were able to transfer.",
      "review_rating": 5,
      "review_is_verified": false,
      "review_is_pending": false,
      "review_likes": 0,
      "review_language": "en",
      "review_time": "2024-12-18T16:58:52.000Z",
      "review_experienced_time": "2024-12-02T00:00:00.000Z",
      "consumer_id": "595e5e6a0000ff000aac4122",
      "consumer_name": "Lauren J Gray",
      "consumer_review_count": 5,
      "consumer_country": "US",
      "consumer_is_verified": false,
      "consumer_review_count_same_domain": 1
    },
    {
      "review_id": "6762e714420cdc4b4d479c3a",
      "review_title": "Glowing review for this company!!",
      "review_text": "Glowing review for this company!!! The items arrived in perfect condition! There was a slight delay in shipping (it is the holidays) but they were very apologetic. Conversations with Miko made me a VERY SATISFIED customer. I will be ordering from them again!!!",
      "review_rating": 5,
      "review_is_verified": false,
      "review_is_pending": false,
      "review_likes": 0,
      "review_language": "en",
      "review_time": "2024-12-18T17:15:32.000Z",
      "review_experienced_time": "2024-12-17T00:00:00.000Z",
      "consumer_id": "5fcaa2da1d52ce001943febb",
      "consumer_name": "Cam Bax",
      "consumer_review_count": 4,
      "consumer_country": "US",
      "consumer_is_verified": false,
      "consumer_review_count_same_domain": 1
    },
    {
      "...": "..."
    }
  ],
  "total_reviews": 35903,
  "rating_distribution": {
    "1": 3726,
    "2": 1010,
    "3": 1406,
    "4": 2693,
    "5": 27068
  },
  "review_language_distribution": {
    "български": 1,
    "català": 1,
    "čeština": 10,
    "dansk": 51,
    "Deutsch": 161,
    "Ελληνικά": 2,
    "...": "..."
  }
}

Category Details · JSON

{
  "category": {
    "id": "internet_software",
    "name": "Internet & Software",
    "parent_id": "electronics_technology",
    "company_count": 29005,
    "subcategory_ids": [
      "computer_software_store",
      "dns_provider",
      "email_service_provider",
      "internet_provider",
      "internet_service_provider",
      "internet_shop",
      "iup",
      "mobile_network_operator",
      "phone_and_internet_service",
      "process_server",
      "search_engine",
      "software_company",
      "software_vendor",
      "telecommunications_contractor",
      "vpn_service",
      "web_collaboration_platform",
      "web_hosting_service",
      "wi_fi_spot"
    ],
    "level": "middle"
  },
  "subcategories": [
    {
      "id": "computer_software_store",
      "name": "Computer Software Store",
      "parent_id": "internet_software",
      "company_count": 1670,
      "level": "bottom"
    },
    {
      "id": "dns_provider",
      "name": "DNS Provider",
      "parent_id": "internet_software",
      "company_count": 357,
      "level": "bottom"
    },
    {
      "id": "email_service_provider",
      "name": "Email Service Provider",
      "parent_id": "internet_software",
      "company_count": 1870,
      "level": "bottom"
    },
    {
      "id": "internet_provider",
      "name": "Internet Provider",
      "parent_id": "internet_software",
      "company_count": 874,
      "level": "bottom"
    },
    {
      "id": "internet_service_provider",
      "name": "Internet Service Provider",
      "parent_id": "internet_software",
      "company_count": 1887,
      "level": "bottom"
    },
    {
      "id": "internet_shop",
      "name": "Internet Shop",
      "parent_id": "internet_software",
      "company_count": 312,
      "level": "bottom"
    },
    {
      "id": "mobile_network_operator",
      "name": "Mobile Network Operator",
      "parent_id": "internet_software",
      "company_count": 392,
      "level": "bottom"
    },
    {
      "id": "phone_and_internet_service",
      "name": "Phone and Internet Service",
      "parent_id": "internet_software",
      "company_count": 856,
      "level": "bottom"
    },
    {
      "id": "process_server",
      "name": "Process Server",
      "parent_id": "internet_software",
      "company_count": 89,
      "level": "bottom"
    },
    {
      "id": "search_engine",
      "name": "Search Engine Company",
      "parent_id": "internet_software",
      "company_count": 351,
      "level": "bottom"
    },
    {
      "id": "software_company",
      "name": "Software Company",
      "parent_id": "internet_software",
      "company_count": 22269,
      "level": "bottom"
    },
    {
      "id": "software_vendor",
      "name": "Software Vendor",
      "parent_id": "internet_software",
      "company_count": 7105,
      "level": "bottom"
    },
    {
      "id": "telecommunications_contractor",
      "name": "Telecommunications Contractor",
      "parent_id": "internet_software",
      "company_count": 134,
      "level": "bottom"
    },
    {
      "id": "vpn_service",
      "name": "VPN Service",
      "parent_id": "internet_software",
      "company_count": 643,
      "level": "bottom"
    },
    {
      "id": "web_collaboration_platform",
      "name": "Web Collaboration Platform",
      "parent_id": "internet_software",
      "company_count": 2115,
      "level": "bottom"
    },
    {
      "id": "web_hosting_service",
      "name": "Web Hosting Company",
      "parent_id": "internet_software",
      "company_count": 7187,
      "level": "bottom"
    },
    {
      "id": "wi_fi_spot",
      "name": "Wi-Fi Spot",
      "parent_id": "internet_software",
      "company_count": 19,
      "level": "bottom"
    }
  ],
  "parent_category": {
    "id": "electronics_technology",
    "name": "Electronics & Technology",
    "parent_id": null,
    "company_count": 42051,
    "subcategory_ids": [
      "appliances_electronics",
      "audio_visual",
      "computers_phones",
      "internet_software",
      "repair_services"
    ],
    "level": "top"
  },
  "sibling_categories": [
    {
      "id": "appliances_electronics",
      "name": "Appliances & Electronics",
      "parent_id": "electronics_technology",
      "company_count": 4849,
      "subcategory_ids": [
        "appliance_parts_supplier",
        "appliance_store",
        "battery_store",
        "cable_company",
        "electronic_parts_supplier",
        "electronic_spare_parts_and_component_store",
        "electronics_company",
        "electronics_hire_shop",
        "electronics_store",
        "electronics_vending_machine",
        "typewriter_supplier",
        "used_appliance_store",
        "vacuum_cleaner_store",
        "vacuum_cleaning_system_supplier",
        "washer_and_dryer_store"
      ],
      "level": "middle"
    },
    {
      "id": "audio_visual",
      "name": "Audio & Visual",
      "parent_id": "electronics_technology",
      "company_count": 1655,
      "subcategory_ids": [
        "audio_visual_equipment_rental_service",
        "binocular_store",
        "camera_store",
        "closed_circuit_television",
        "hi-fi_shop",
        "home_theater_store",
        "photo_lab",
        "photo_restoration_service",
        "photo_shop",
        "screen_store",
        "stereo_rental_store",
        "stereo_store",
        "telescope_store",
        "tv_store"
      ],
      "level": "middle"
    },
    {
      "id": "computers_phones",
      "name": "Computers & Phones",
      "parent_id": "electronics_technology",
      "company_count": 7165,
      "subcategory_ids": [
        "call_shop",
        "cell_phone_accessory_store",
        "cell_phone_store",
        "computer_accessories_store",
        "computer_and_accessories",
        "computer_desk_store",
        "computer_hardware_manufacturer",
        "computer_networking_center",
        "computer_service",
        "computer_store",
        "telecommunications_equipment_supplier",
        "telecommunications_service_provider",
        "telephone_answering_service",
        "telephone_company",
        "telephone_exchange",
        "used_computer_store"
      ],
      "level": "middle"
    },
    {
      "id": "repair_services",
      "name": "Repair & Services",
      "parent_id": "electronics_technology",
      "company_count": 2088,
      "subcategory_ids": [
        "appliance_rental_service",
        "appliance_repair_service",
        "appliances_customer_service",
        "audio_visual_equipment_repair_service",
        "camera_repair_shop",
        "cell_phone_charging_station",
        "cell_phone_recycling_and_unlocking_service",
        "cell_phone_unlocking_service",
        "computer_repair_service",
        "computer_support_and_services",
        "electrical_repair_shop",
        "electronics_repair_shop",
        "furnace_repair_service",
        "microwave_oven_repair_service",
        "mobile_phone_repair_shop",
        "phone_repair_service",
        "refrigerator_repair_service",
        "small_appliance_repair_service",
        "technical_service",
        "television_repair_service",
        "typewriter_repair_service",
        "vacuum_cleaner_repair_shop",
        "video_camera_repair_service",
        "video_equipment_repair_service",
        "washer_and_dryer_repair_service"
      ],
      "level": "middle"
    }
  ]
}

Consumer Details · JSON

{
  "id": "5fafc38b32ed7f0019d27bc5",
  "name": "Jan Kristensson",
  "country": "Sweden",
  "photo": "https://user-images.trustpilot.com/5fafc38b32ed7f0019d27bc5/73x73.png",
  "verified": false,
  "review_count": 27,
  "like_count": 0,
  "read_count": 789
}

Consumer Review · JSON

{
  "review_id": "6713dbc35aae72de84063c90",
  "review_title": "Ytterst vänlig personal",
  "review_text": "Ytterst vänlig personal. Snabbt förfarande när det gällde försäljningen. Nöjd! ",
  "review_rating": 5,
  "review_is_verified": true,
  "review_is_pending": false,
  "review_likes": 0,
  "review_language": "sv",
  "review_time": "2024-10-19T18:18:11.000Z",
  "review_experienced_time": "2024-10-16T00:00:00.000Z",
  "reply_text": "Tack så mycket, Jan, för ditt fina omdöme! Det är fantastiskt att höra att du är nöjd med vår service och att försäljningen gick snabbt och smidigt. 😊 Vi strävar alltid efter att ge ett vänligt och effektivt bemötande, så det gläder oss att du upplevde det så.\n\nOm du har några frågor eller behöver vidare hjälp framöver, tveka inte att kontakta oss på **kundservice@riddermarkbil.se**.\n\nVänliga hälsningar,  \nGustav",
  "consumer_id": "5fafc38b32ed7f0019d27bc5",
  "consumer_name": "Jan Kristensson",
  "consumer_image": "https://user-images.trustpilot.com/5fafc38b32ed7f0019d27bc5/73x73.png",
  "consumer_review_count": 28,
  "consumer_country": "SE",
  "consumer_is_verified": false,
  "consumer_review_count_same_domain": 1,
  "company_id": "5b3cecdd266600000141935d",
  "company_domain": "riddermarkbil.se",
  "company_name": "Riddermark Bil"
}

Key features and capabilities

What the Trustpilot Company and Reviews Data API supports out of the box.

Get extensive company profile, company reviews, categories, consumer details, consumer reviews, and more.
Search for companies on Trustpilot in real-time.
Get companies in a specific Trustpilot category.
Search for Trustpilot categories and get full category details.

Docs and code

Integrate in minutes, in any language

Full reference in the API docs, and a live playground on the developer portal. Code samples for cURL, Python, Node.js, PHP, Go, Java, C# and more.

Open the docs Try in the playground

import requests

headers = {
  "x-api-key": "YOUR_API_KEY"
}

response = requests.request(
    'GET',
    'https://api.openwebninja.com/trustpilot-company-and-reviews/company-search',
    params={"query":"bestbuy"},
    headers=headers
)

Why this API

Why teams choose the OpenWeb Ninja Trustpilot Company and Reviews Data API

We keep it fast and reliable every day, and we keep adding what customers ask for.

Comprehensive

Access comprehensive company data, review data, including ratings, feedback, and business profiles from Trustpilot.

Reliable

Leverage our advanced scraping technology & infrastructure to consistently and reliabily access the data you need.

Lightning Fast

Get the data you need from Trustpilot within seconds or less, keeping your operation fast and smooth.

Scalable

Benefit from our scalable infrastructure to get the data you need in any volume and rate you require, without compromising on performance.

Real-Time Data

Get the most current data available on Trustpilot, ensuring your information is always up-to-date and relevant.

Free Tier

Start with our generous free tier for easy testing and integration (no credit card required).

Pricing

Simple plans, free to start

Every plan uses the same endpoints and data. Need a custom volume, a higher rate limit, a hard cap or an SLA? Talk to us.

Free

$0/mo

100

Requests / Month

Hard limit

Rate Limit

10 requests per second

Start for free

Pro

$25/mo

10,000

Requests / Month

+ $0.003 per additional

Rate Limit

5 requests per second

Ultra

Mega

$150/mo

200,000

Requests / Month

+ $0.001 per additional

Rate Limit

20 requests per second

Pay As You Go

Per use

$0.005 / use

Requests

No monthly fee

Rate Limit

5 requests per second

Prices in USD. Subscribe on the OpenWeb Ninja portal, or on RapidAPI. Cancel anytime.

FAQ

Common questions

Anything else? Ask our team, we usually reply within hours.

What data can I get from the Trustpilot Company and Reviews Data API?

The API returns Trustpilot company profiles (name, domain, category, TrustScore, total review count) and individual customer reviews (rating, title, body, author, date, and verification status). Use it for reputation monitoring, review aggregation, and competitor benchmarking.

How many reviews can I retrieve per company?

Reviews are paginated 20 per page via the page parameter. Without authentication you can fetch up to page 10 (about 200 reviews), because Trustpilot requires login to paginate beyond page 10. To go further, pass a logged-in user session in the cookie parameter.

How do I find a company on Trustpilot?

Use the company search endpoint with the company name or domain. For disambiguation (e.g., "Disney" vs. "The Walt Disney Company"), search by the exact company name as it appears on Trustpilot, or use the company's domain for an exact match.

Is the data real-time?

Yes. Data is pulled from Trustpilot in real time on each request, so company profiles, TrustScores, and reviews always reflect what Trustpilot currently displays.

What is the typical response time of the Trustpilot Company and Reviews Data API?

Response times range from approximately 1 to 5 seconds depending on the endpoint and parameters.

Can I get a custom plan with higher limits or a hard cap?

Yes. Contact us at support@openwebninja.com with your expected monthly volume and any requirements (hard request caps to prevent overage charges from automated retries, higher RPS). Custom plans can combine custom request limits, rate limits, and per-request pricing tailored to your usage.

How do I subscribe to and start using the Trustpilot Company and Reviews Data API?

Click the "Try for Free" button at the top of this page to sign up on the OpenWeb Ninja developer portal, subscribe to a plan, and start calling the API by passing your key in the x-api-key header. No credit card required for the free tier. The API is also available on the RapidAPI marketplace if that fits your workflow better (link available at the top). Both routes serve identical endpoints, parameters, and response shapes; the direct portal route avoids RapidAPI's data transfer limits.